Help
Frequently asked questions
The app, your data, the subscription and what's coming next.
The app
What is Muzelium?
An iPhone and Android app to catalog your collections: photos, purchase price, estimated value and a personal rating for each piece. Vinyl records, watches, cards, coins, figurines, stamps… anything people collect.
Do I need to create an account?
No. You open the app and start. No email, no password.
Does it work without internet?
Yes, completely, and the offline catalog is free and unlimited, forever. Your collections are saved on your phone. Internet will only be needed for the online features, planned from V2.
Which devices?
iPhone, iPad and Android phones. The theme follows your device, or you pick light or dark in the settings. The app speaks English, French, Spanish, Arabic, Chinese, Hindi and Russian.
What is a series?
A collection with a goal, for example the 50 commemorative €2 coins of a given year. Muzelium shows your progress (34/50) and what you still have to find.
How does the heart rating work?
You rate each piece from ½ to 5 hearts, in half-heart steps. It's how attached you are to the piece, not its market value. Tap the selected rating again to clear it.
Does Muzelium estimate the value of my pieces?
No. You enter the estimated value yourself, based on a price guide, a catalog or a recent sale. Muzelium then calculates the totals and the gain. Every value change is recorded in the piece's journal and kept: it will also feed the Pro value chart, planned for V1.3.
What is a piece's journal?
The piece's story, written by the app: every change (price, value, rating, condition, photos, tags, status) is recorded with its date and time, the old value and the new one. You can comment on each line and add your own entries: a restoration, an appraisal, an exhibition. The journal is free and part of your backup.
Can I share my collection?
Yes, for free: one button creates an image of a piece or a collection with its museum label, as a story, post or square, ready for Instagram or TikTok. Your prices only appear if you choose so. From V2, with Pro, a share link will be added that anyone can open for free, without installing the app: you'll choose what is visible, collection by collection and piece by piece. By default, nothing is public.
Your data
Where are my photos and data stored?
On your phone only, in the app's private storage. Photos are resized to 1,600 px so they don't fill up your storage. We have no access to them.
I'm changing phones: will I lose everything?
No. From the app settings, create a backup: a ZIP file that contains everything, photos and journal included. Import it on your new phone. The import merges the data without creating duplicates.
Can I open my collection in Excel?
Yes. The CSV export opens in Excel, Numbers or Google Sheets, in the format Excel expects in your language (in English: commas between columns and a point for decimals), with the currency of each price.
What if my prices are in several currencies?
Each price is saved with your phone's currency at the moment you enter it, and it keeps it: if you move or import your backup on a phone set to another currency, your prices don't change meaning. Offline, Muzelium doesn't convert: totals count the prices in your phone's currency and tell you when other currencies are left out.
Who can see my prices?
Nobody but you: everything is on your phone. And on screen, prices are hidden by default; an eye button shows them. You can show your collection to someone without showing your budget.
Does Muzelium collect data?
No ads, no trackers, no usage statistics. At launch, there are no payments at all. From V1.3, only the Pro subscription will go through Apple or Google and through RevenueCat, the service that checks your subscription, using an anonymous identifier. Everything is detailed in the privacy policy.
Subscription
Will the app stay free?
Yes. The offline catalog is free and unlimited, forever: collections, items, photos, value totals, a journal for each piece, image sharing, ZIP backup and CSV export, then scanning, wishlist and loans once they are released. Only the value tools (from V1.3) and the online features (from V2) will be paid, in a single Pro subscription.
Is there anything to pay at launch?
No. At launch, the app offers no purchases and no subscription. Payments start with V1.3.
What will Pro include, and how much will it cost?
From V1.3: statistics, value chart, PDF for your insurance, QR labels and burst scanning. From V2, the online features: cloud backup, publishing your collections, sync. The price will be announced with the release of V1.3.
If I subscribe in V1.3, will I have to pay extra for the online features?
No. It's the same subscription: when V2 comes out, it automatically includes cloud backup, publishing and sync, with no change of plan.
What happens if I cancel my subscription?
You always keep your data and all the free features: your collections stay on your phone, with no limit, and you can still edit and export them. Only the Pro tools and the online features stop.
Do I have to pay to view a shared collection?
No. Publishing a collection will be part of Pro from V2, but everyone will be able to view public collections for free, even without installing the app.
Coming soon
Will I have to re-enter everything to go online?
No. Muzelium is built for it from day one: every piece, photo and journal entry is ready to be synced, and every price keeps its currency. The day you turn on the online features (from V2, with Pro), your catalog moves over as it is. Without a subscription, nothing leaves your phone.
Will there be a community?
Later: public profiles, likes, following other collectors, then comments and discussions. Viewing will stay free; publishing will be part of Pro.
Muzelium on a computer?
A web version will arrive with the online account, so you can manage your collections from a big screen.